Customer Success Sales Executive
Vertex Software · Nigeria
- Type: full time
- Location: country
- Compensation: USD 112000–160000
- Timezone: UTC-3 to UTC+1 (Atlantic)
About the role
Customer Success Sales Executive
About the Role This is an exciting opportunity for a driven sales professional to act as a trusted advisor to our valued customers, ensuring their continued success and growth with our solutions. You will be instrumental in fostering long-term relationships and maximizing the value our clients receive.
Requirements - Proven experience in a customer-facing sales or account management role, ideally within a SaaS environment. - Demonstrated success in achieving and exceeding renewal targets. - Strong understanding of customer lifecycle management and retention strategies. - Excellent communication, negotiation, and presentation skills. - Ability to develop and execute strategic Account Planning to identify growth opportunities. - Self-motivated and able to work independently in a remote setting.
Benefits - Competitive base salary of $112,000 - $160,000 USD, commensurate with experience. - Comprehensive health, dental, and vision insurance. - Generous paid time off and holiday schedule. - Opportunities for professional development and career advancement. - Remote work flexibility.
What You Will Do In this role, you will proactively manage a portfolio of existing accounts, focusing on achieving high Customer Retention rates through strategic Account Planning. You will identify and execute on Cross-selling and Upselling opportunities to expand customer adoption and value. A key responsibility will be ensuring timely and successful contract Renewals, building strong partnerships that foster loyalty and continued business.
Why Join Us Join a dynamic and supportive team where your contributions directly impact customer satisfaction and company growth. We foster a culture of collaboration and innovation, offering ample opportunities for professional development and career progression within a thriving remote-first environment. This role provides a unique chance to shape the success of our clients and be a pivotal part of our expansion.
Who You Are You are a naturally consultative and proactive sales professional with a passion for building lasting client relationships. You possess a keen understanding of how to uncover evolving customer needs and translate them into tangible solutions through effective Cross-selling and Upselling. Your drive for results, coupled with your strategic approach to Account Planning and commitment to Customer Retention, makes you the ideal candidate to excel in this vital role.
Required skills
- Account Planning
- Cross-selling
- Upselling
- Customer Retention
- Renewals
About Vertex Software
Vertex Software builds innovative logistics solutions for global teams.